INNOVATIVE PAYMENT PROCESSING SOLUTIONS DESIGNED FOR TODAY’S EVOLVING LODGING INDUSTRY – FOCUSED ON PROVIDING THE HIGHEST LEVEL OF SERVICE, SECURITY AND SAVINGS
Ascent Processing is a small, woman-owned business that has been focused on the Vacation Rental industry for more than 20 years. We started Ascent because we saw vacation rental property managers being charged incorrectly and grossly underserved by their credit card processor. The vacation rental industry can be complex and was definitely misunderstood. Better service and products were needed for this industry to succeed. We knew that we could do better, so we decided to truly learn more about the regulations in order to provide better service, more security, lower costs, and we wanted to be transparent while doing it.
Regina Ebert and DeAnna Constant originally worked together for years at Bancard, Inc. in Colorado. In the early 90s they were focused on payment processing and started reaching out to the property management companies in the mountains. After Regina attended First Resort Software’s User Conference in 1994, it became even more apparent that the vacation rental industry needed guidance and customized solutions to navigate payment processing. DeAnna dedicated herself to designing programs that were not only safer, but also cost effective for property managers. We worked with First Resort software to be the first reservation software in our industry to integrate a gateway and payment processing within the software for seamless merchant processing. This was a springboard to then work with other software providers, which opened up the possibilities to help even more property managers across the US.
Regina and DeAnna also developed the first security measures for the vacation rental industry. We wanted to not only assist in chargebacks, but to provide a proactive approach in protecting the property managers from the start of the funding process. Because Ascent was so committed to making a difference, Regina was then also the first payment processor asked to speak at VRMA as an advocate for educating property managers on the benefits and best ways to process credit cards within this industry.
DeAnna continued to forge the path by utilizing her banking regulation expertise and creativity to create programs specifically for vacation rentals. Together, they both recognized challenges within this industry, and knew that by working together we could make a difference. We were the driving force to create reliable tailored programs, take them to market and therefore, make credit card processing mainstream in vacation rentals.
Ascent was born out of the desire to elevate the level of service, security and savings needed to drive the vacation rental industry’s ascent to success. We’ve come a long way from hauling around phone books from every city in Colorado and hand-delivering 3-part carbon copies. However, even after 20 years, the dedication to provide expert help, innovative solutions, promised results, and the commitment to drive the vacation rental, lodging and property management industry to new heights will never waver.
Experience our stellar customer support, comprehensive reporting tools, and our 20-year reputation built on integrity that you can rely on every day.
Our office is located in Boulder, Colorado. Ascent is a registered Visa/MasterCard Member Service Provider for Elavon/Nova Information Systems through USBank, Check Commerce, and First Data. Our banking relationships ensure that funds are fully protected.